Terms and Conditions

Welcome to Relavent!

These terms and conditions outline the rules and regulations for the use of Relavent’s Website, located at https://www.relaventsystems.com/.

By accessing this website we assume you accept these terms and conditions. Do not continue to use Relavent if you do not agree to take all of the terms and conditions stated on this page.

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: “Client”, “You” and “Your” refers to you, the person log on this website and compliant to the Company’s terms and conditions. “The Company”, “Ourselves”, “We”, “Our” and “Us”, refers to our Company. “Party”, “Parties”, or “Us”, refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Netherlands. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same.


We employ the use of cookies. By accessing Relavent, you agreed to use cookies in agreement with the Relavent’s Privacy Policy.

Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.


Unless otherwise stated, Relavent and/or its licensors own the intellectual property rights for all material on Relavent. All intellectual property rights are reserved. You may access this from Relavent for your own personal use subjected to restrictions set in these terms and conditions.

You must not:

  • Republish material from Relavent
  • Sell, rent or sub-license material from Relavent
  • Reproduce, duplicate or copy material from Relavent
  • Redistribute content from Relavent

This Agreement shall begin on the date hereof. Our Terms and Conditions were created with the help of the Terms And Conditions Generator and the Privacy Policy Generator.

Parts of this website offer an opportunity for users to post and exchange opinions and information in certain areas of the website. Relavent does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of Relavent,its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, Relavent shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

Relavent reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.

You warrant and represent that:

  • You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
  • The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
  • The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
  • The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant Relavent a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

  • Government agencies;
  • Search engines;
  • News organizations;
  • Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
  • System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organizations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site.

We may consider and approve other link requests from the following types of organizations:

  • commonly-known consumer and/or business information sources;
  • dot.com community sites;
  • associations or other groups representing charities;
  • online directory distributors;
  • internet portals;
  • accounting, law and consulting firms; and
  • educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavorably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of Relavent; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to Relavent. Please include your name, your organization name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. Wait 2-3 weeks for a response.

Approved organizations may hyperlink to our Website as follows:

  • By use of our corporate name; or
  • By use of the uniform resource locator being linked to; or
  • By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of Relavent’s logo or other artwork will be allowed for linking absent a trademark license agreement.


Without prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Your Privacy

Please read Privacy Policy

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.


To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

  • limit or exclude our or your liability for death or personal injury;
  • limit or exclude our or your liability for fraud or fraudulent misrepresentation;
  • limit any of our or your liabilities in any way that is not permitted under applicable law; or
  • exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

  • We are very happy with our purchase of FoodCode-Pro. We were familiar with several electronic reporting systems on the market. FoodCode-Pro provided us a product with the features we were looking for including professional looking reports that were well organized and easy to read.

    FoodCode-Pro is an easy to use platform that maintains a Food Safety Inspection System in an organized manner. All the information that pertains to a particular business can be stored and accessed in the system. The program allows a new inspector to input violations with ease.

    Using FoodCode-Pro’s robust reporting capabilities, we are able to determine if there’s been a reduction in the risk factors over time. This valuable information assists us in making adjustments to our program.

    Also, the Relavant team is knowledgeable, enthusiastic, professional, approachable, available and fun to work with.

    Robin Williams, BS, REHS / RS
    Environmental Health Manager

  • Darin Detwiler, LP.D., M.A.Ed.

    Food Safety Subject Matter Expert

    Detwiler is the Assistant Dean at Northeastern University’s College of Professional Studies. His work at the university includes quality assurance supervision for all undergraduate and graduate programs. He is also a Professor of Food Regulatory Policy, responsible for developing and teaching courses related to food safety, global economics of food and agriculture, and food policy. He advises industry and government agencies on food safety and authenticity issues in the U.S. and abroad.

  • Mike Hasbrook

    Lead Developer

    Mike brings over 35 years of experience in designing, developing, and implementing software solutions to a host of industries. Mike is responsible for the technical implementation of all Relavent products.

    Mike has implemented innovative solutions at some of the largest US corporations including HP, IBM, PepsiCo, Weyerhaeuser and Dupont. In addition to his experience as a seasoned developer, Mike was the President of a large pet supply distributor in the New England where he developed operational solutions to drive organizational efficiency and increase customer service capabilities. Mike also founded a company that developed a unique collaboration software for the livestock industry and county agencies.

  • Ed Blank

    Creative and Technical Expert

    For the past 19 years, Ed has been the creative mastermind behind the development and evolution of FoodCode-Pro and several other custom software platforms in the consulting and hospitality industries. Like our other experts, Ed translates food safety use cases into functional, real-world products.

  • Michael Hicks

    President and Growth Driver

    Michael is responsible for all Relavent Systems customer-facing activities, corporate development, and go-to-market and strategic growth initiatives. Michael has more than 25 years of experience as an early stage investor, management consultant, and operating executive in emerging growth companies using technology to disrupt the status quo. Michael has led a market development team at a $1B+ business unit in a Fortune 100 tech company and two emerging growth business services companies, leading to successful exits.

  • Gregory Mazur

    CEO and Business Leader

    Greg is responsible for setting corporate strategy and leading the day-to-day operations of the business. Greg brings more than 30 years of experience as an operating executive, leading technology-enabled businesses that have leveraged his extensive experience in process engineering, product development, and prudent financial management. The former CEO of a private equity-backed company, Greg led two exits of owner-operated companies in highly competitive markets and has experience with start-ups, tech-enabled services, software development, and mergers and acquisitions.

  • Eileen Hicks, CP-FS

    Founder and Food Safety Expert

    A former sous and pastry chef, Eileen provides deep domain expertise in food safety operations. She is the lead consultant and trainer at BFSC and incorporates inspection best practices into the core functions of FoodCode-Pro. Eileen has over 25 years of experience operationalizing food safety in high-production environments in corporate, institutional, retail, and education settings. Her deep food service and safety management experience helps us develop and refine the inspector’s user experience.

  • Lisa Berger, MPH, CP-FS

    Founder and Food Safety Expert

    Lisa incorporated her unrivaled subject matter expertise in investigating and preventing foodborne illnesses into the core functions of FoodCode-Pro. Lisa brings more than 25 years of experience, including time as an epidemiologist for the Massachusetts Department of Public Health and as the founder, president, and lead consultant of Berger Food Safety Consulting (BFSC), a leading food safety consulting practice. She is widely recognized and sought after as an advisor, speaker, and expert witness due to her extensive knowledge and experience in food safety and foodborne illnesses.

  • “The thing that made [FoodCode-Pro] stand out to me was that it was created for food inspectors by food inspectors. The program, with some training, has become second nature for me to use. If I ever had any questions or issues with the program, the staff at Relavent were always quick to respond and find a solution when needed.”

    “I have received positive feedback from restaurant owners and managers on the reports generated by the program. Reports are easy to follow and the photos help clarify exactly where problem areas were found.”

    Diana Acosta, REHS/RS, MPH
    Environmental Health Agent

  • “Until we worked with Relavent Systems’ software, FoodCode-Pro, we were unable to switch from our complex, paper-based inspection report format. After multiple years of researching electronic inspection management systems, Relavent’s FoodCode-Pro is the only system able to mirror a standardized inspection by a trained food safety professional, without relying on a checklist approach.”

    “We are thrilled to have selected a Boston-based company that provides the quality, functionality and customer service we were looking for. Our rigorous vetting process and your team’s patience and expertise allowed us to feel confident that FoodCode-Pro is in line with our university policies, including security, and contractual obligations. We are already looking at ways to work with Relavent to expand the use of the software for other disciplines in our public health group.”

    Cynthia L. Parenteau, CP-FS
    Senior Environmental Public Health Officer